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Respond to a returned request

After output checkers have reviewed a release request, they may have questions, or they may request changes to some of the output files. They do this by commenting on the request, and then returning it to the researcher. You will receive a notification by email when a request has been returned to you.

Access your release request; in the list of requests, you will see it indicated with the status Returned.

File review status🔗

In the file browser view, you can see the reviewed status of each of your output files.

In the tree view, files are coloured according to status. This request has one approved file and two files with changes requested:

Tree for a returned request

Comments🔗

Navigate to each of your file groups to view comments from the output checkers. You should add comments to respond to any questions or requests for information. You can write your comments in markdown for additional formatting. Note that your comments will not be visible to output checkers until you have submitted the request again for review

Tree for a returned request

Responding to requests for changes to files🔗

You can opt to respond to a request to change a file by:

  1. Withdrawing the file (and potentially adding a different file or files)
  2. Re-running a job and updating the file
  3. Leaving the file as is, and adding a comment to indicate why you have chosen to do so.

Re-submitting the request🔗

There will be a comment from output checkers on any file group that contains files with requested changes. You are required to add a comment to describe how you have addressed the requested changes before you can resubmit the request. If you have added new files, withdrawn files or updated files in the request, you will also need to add a comment to the relevant file group.

A message will indicate the groups that require attention:

Comments required before resubmitting a request

When you are happy that you have responded to feedback and questions, submit the request again for review.